Working in CS made me a worse customer

I’ve been working in the Customer Support / Custom Service realm now for well over a decade. During that time I’ve learned and worked on becoming more empathetic and understanding on customers. I’ve learned how to understand what customer’s...
March Memories

March Memories

This time of year, I always feel it the most as Winter drags on. I hate the cold, I hate being cold, and the shorter days really drain me.Luckily I have a pretty awesome family to cheer me up!