Summer is fading

Summer is fading

Summer is almost wrapped up. With that, Willow is also wrapping up at her home daycare. We’ve had Willow in a home daycare since September of last year. Finding the right daycare was a long and stressful process for us. Ultimately though, it was worth the...
Toddler Life Lessons

Toddler Life Lessons

This past week has been a struggle. I’ve been working long hours and overnight shifts, leading to an unhealthy lack of sleep. Additionally, a few things have come up in my personal life to add extra stress to the situation. Today looked like that was all going...

Working in CS made me a worse customer

I’ve been working in the Customer Support / Custom Service realm now for well over a decade. During that time I’ve learned and worked on becoming more empathetic and understanding on customers. I’ve learned how to understand what customer’s...
March Memories

March Memories

This time of year, I always feel it the most as Winter drags on. I hate the cold, I hate being cold, and the shorter days really drain me.Luckily I have a pretty awesome family to cheer me up!